Banner slide (1)

BEST SELLING ITEMS

tropical vives

Stay Fresh and Stylish – Explore our Summer Fashion Collection!

SHOP BY YOUR STYLE

icon2023 Hawaii 1

Hawaiian Shirt

icon2023 Tumbler 30oz

Tumbler

icon2023 Garden Flat

Flag

icon2023 Tote Bag

Tote Bag

icon2023 Puzzle sign

Puzzle Sign

icon2023 Mug

Coffee Mug

icon2023 Metal Sign

Metal Sign

icon2023 Tshirt

Shirt

 

 

 

 

Frequently Asked Questions

I’m having issues placing an order.

If you had a problem with your order: wrong address/size, forgot to leave custom info, etc. you can contact support@upfamilie.com and we will work on resolving the issue as quickly as possible.

How long does it take to process an order?

Since our products are custom printed just for you, it might take more time than usual for processing. A standard process for production needs about 3 to 7 business days from receipt of your order.

How will I know if my order was successful?

Our system will automatically send you an order confirmation email after you place your order. Please check your spam folder before contacting us for further investigation if you did not receive the email.

Can I cancel my order?

To be assisted with your cancellation request, please contact our customer service team via email within 12 hours of placing your order. We can also better assist you with any changes within the time frame specified.

What if my order is defective, or the size of the product is wrong?

If your received item has any issues (defective, incorrect size/design, missing items, etc. ), please send us an email with photos of the affected item that clearly show how it was damaged or incorrect. We will determine the cause and provide a solution to your problem as soon as possible.

FAQ 1 1